Privacy policy

MOODEAN, the owner of the website www.moodean.com, respects your privacy and strives for this privacy to conform to the legal requirements recognized about data collection, processing, and transfer.

By using the website or the services provided by it (and thus agreeing to the terms of use), you expressly agree to the use of your information by Moodean Perfumes & Cosmetics Trading as described in this Privacy Policy. Your use of the Moodean Site is subject to your agreement to the www.moodean.com Terms of Use and Privacy Policy. If you do not agree to the terms and this privacy policy, then you should not continue to use the website.

We are committed to respecting and maintaining the privacy of users and visitors who use or visit the site. The purpose of this Privacy Policy is to clarify the way you will use your information, including personal information that we may obtain from you while you use the website
Information about our customers is an important part of our business, and we will not sell or share this information with others. Just as shown below.

What We Need

MOODEAN and its subsidiaries a Controllers of the personal data you (data subject) provide us. We collect the following types of personal data from you:

Personal details such as name, address, email, and phone number.
Your IP address. Operating system, web browser type, and version.
Pages you visit and features you use on our site.
We also use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level but, if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

We partner with third parties to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this website and other sites to provide you with advertising based on your browsing activities and interests.

How We Collect Your Information

By using the website www.moodean.com, you provide us with certain information, (referred to as indicated below by personal data) that we may collect and store to provide the required services and perform our contractual obligations, in addition to allowing us to understand the site’s users to improve and develop.

This information includes your name, address, phone number, email address, invoices (credit cards, direct debit card if used), the date of the request, your comments during your visit to the site (it includes the computer address used, the geographical location, the navigation system used, operating system, source, visit duration, number of pages viewed, site navigation, etc.).

Information regarding any process between us and you through www.moodean.com, and includes information related to any purchases of our products or services. Information you provide to us to register with us as a registered user (including your account details).
Information you provide to us to subscribe to services, e-mail notices, and/or newsletters.
Any other information you choose to send us, and your comments including product/service evaluation.

Why We Need It

We need your data to provide you with the following services:

For fulfilling your orders to know where to deliver them, and how to communicate with you about that delivery.
To process your payment.
Communicating with you on updates and special offers via email (if you have opted in.)
For responding to any requests to our customer happiness team.
For business operations and reporting.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heat maps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Cookies

We use modern technology in our website, which uses cookies that allow knowing the user’s activities and interests and that help us provide a special experience when shopping through our website. Use of this technology also includes technology that helps us track your personal information to track your activity at the website, prepare reports, assess trends, and monitor the way the site is used.
You hereby agree to use this technology by accepting the terms of use. If you do not wish us to use cookies, you can use your search browser to clear all cookies from your computer to turn off this technology, prevent cookies, or receive a warning before storing cookies.

HOW LONG WE KEEP IT

We will retain Personal Data for as long as is necessary which is usually the life of our relationship and up to a period of up to six years after our relationship has ended. We may however be required to retain Personal Data for a longer period to ensure we comply with our legislative and regulatory requirements. We review our data retention obligations to ensure we are not retaining data for longer than we are legally obliged to.

Security

We take the necessary measures sufficient to prevent unauthorized access to the site, use, amendment, disclosure, or destruction of personal information. Any of the information collected and stored is identified and protected using all available means.
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.
We take the necessary technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
We store all of the data that you provide to us in our protected systems and secret numbers on the server. All electronic operations that you perform or receive will be encrypted.
It is important to confirm your role in protecting your account or password on your computer. You must ensure that you fully exit your account when exiting

Product evaluation

It is possible that two weeks after receiving our product, send an email to invite you to provide us with your feedback or evaluate the products that you have purchased. In addition, we may ask you if you would like to answer questions related to the product you purchased that were asked by other customers.

Changes

We may update this privacy statement to reflect changes to our information practices. we will post the changes on this page. We encourage you to review this page periodically for the latest information about our privacy practices.